Refund Policy

Last Updated: November 12, 2025

Legal Disclaimer:
Nothing in this Refund Policy is intended to violate any applicable laws or regulations. If any part of this policy is found to be unlawful in your jurisdiction, that portion will be modified or removed as required by law, and the remaining sections will remain in full effect.

Refund Policy

At Opulent Intelligence, we aim to provide a high-quality experience through the DealerScout toolsuite. Because of the nature of our software and the resources required to operate and maintain the platform, all sales and subscription fees are generally non-refundable.

1. Subscription Payments

All subscription fees for DealerScout are billed in advance and are non-refundable. This includes:

Monthly subscription plans
Annual subscription plans
Add-ons, upgrades, or usage-based features

By purchasing a subscription, you agree to these terms and understand that refunds are not provided once a billing cycle begins.

2. Automatic Renewals

Subscriptions automatically renew unless canceled before the renewal date.
If you do not wish to be charged for the next billing cycle, you must cancel your plan prior to renewal.

Refunds are not issued for renewal charges after the billing date has passed.

3. Exceptions

While refunds are generally not provided, we may offer exceptions at our sole discretion, including:

Billing errors or duplicate charges
Service outages lasting an extended period
Situations where required by applicable consumer protection laws

Any approved refund will be processed using the original payment method.

4. Cancellations

You may cancel your subscription at any time.
Cancellation stops future charges but does not result in a refund for fees already paid.

Your access to DealerScout will remain active until the end of the current billing period.

5. Trial Periods (If Offered)

If DealerScout provides a free trial period, you will not be charged until the trial ends.
Once the paid subscription begins, the Refund Policy applies.

If you do not wish to continue after the trial, you must cancel before the end of the trial period.

6. Chargebacks

Initiating a credit card chargeback without first contacting our support team may result in:

Suspension of your account
Termination of access to DealerScout
Rejection of future service requests

We encourage all customers to reach out to us so we can resolve issues directly.

7. Contact Us About Refunds

If you believe you are eligible for a refund or have questions about billing, please contact us:

Opulent Intelligence
8465 E Angel Spirit Dr
Scottsdale, AZ 85255
Email: help@opulentintelligence.com

We will review your request and respond promptly.